In the unlikely event your purchase develops a problem we’re here to help. All Altura items come with a 2 year warranty against manufacturing defects; if your product has developed a fault all you need to do is return it to us with your returns form and let us know the problem.
Any purchases not made at Altura.co.uk can only be returned to the original point of purchase. If you purchased from us direct please use link here
Once we have it back we will take a look at the issue and if it is found to be faulty we will arrange to refund you or send a replacement if available.