What are your customer service hours? 03 September 2024 13:21 Updated Our customer service hours are Monday-Thursday 9am – 5pm and Friday 9am – 4.30 pm. Closed all bank holidays and Weekends. Related articles How Do I Contact Altura Can I Track My Order What Is Your Returns Policy I Am Between Sizes - Which Should I Go For? Do you match prices if an item goes on sale after my purchase?